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Individual and Business Performance Management Systems Help George F. Cook Construction Support Company's Business Goals
Client: George F. Cook Construction Company has been a commercial and industrial general contractor and trade contractor for more than 115 years. The firm specializes in building rehab and reuse, remodeling, HVAC systems, and architectural millwork. The company built many landmarks in the historic architectural district of Minneapolis near Loring Park, including St. Marks Episcopal Church, Hennepin Avenue United Methodist Church and Dunwoody Institute. Customers include private and public entities: churches, cities, counties, manufacturers, school districts, state agencies and public utilities.
Project: Assist the company’s senior leadership in developing a comprehensive system for business development and individual management.
Our Part: Identify key strategies to help the company achieve its business revenue and profit goals. Identify employee and leadership competencies required to support the company’s business goals.
- Define job descriptions, with detailed roles and responsibilities for key positions.
- Develop competency requirements and definitions for key positions.
- Develop interview criteria to yield high-quality hires and contract workers.
- Establish a framework to help employees and their supervisors set team and individual goals and deadlines for achieving them.
- Establish a system to quantify goals, track and measure individual employee performance and progress.
- Prioritize business goals and markets to provide context for the executive team in making decisions about strategic initiatives and organizational staffing needs.
- Provide guidance and support to ensure that the company’s performance management systems are well understood, successfully implemented and sustainable.
Value:
- The company has a well-defined system for interviewing and selecting new hires, which saves management time and helps better match the company’s needs with those of its workers.
- Employees clearly understand their roles and responsibilities and are more engaged in improving their personal skills and competencies and prioritizing their work efforts to support the company’s business goals.
- The executive team has a system in place to ensure that staffing goals and priorities align with the company’s business goals and objectives, and evaluative systems that support employee development and effectiveness.
“Wendy’s a good coach. She was genuinely interested in our improvement and approached this project very enthusiastically. Now we have a framework to discuss processes - who does what and how it should be done. As new people are brought on board, it is a lot easier to explain what our expectations are and how that fits into the overall organization,” George Cook III said.
To learn more about George F. Cook Construction Co., please visit: www.georgefcook.com
